Agency vs Independent: What’s the Difference?

This guide is tailored for Canada and nearby searches (including Toronto, Vancouver, Montreal, Calgary, Ottawa, Edmonton, Winnipeg, and Quebec City).

You’ll often see listings described as “independent” or “agency”.

In general

• Independent: managed by the individual provider.
• Agency: managed by an agency or manager.

Neither is automatically “better”. What matters:

• clear policies
• respectful communication
• consistent information
• safety and trust